BBVA Compass

Operations Mgr V

Job ID
FLSA Status
EOE Statement
Equal Opportunity Employer - Minority/Female/Disability/Veterans.


At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience.
Learn more below.




What will you be doing?

Essential Job Functions:

  • Ensure the continuous improvement of information security requirements management
  • Develop, execute, and maintain a policy management roadmap and framework
  • Oversee the development of technical and process related documentation, including operating procedures, control manuals, business requirement documents
  • Provide compliance, risk, and controls expertise to support various IT Risk & Compliance initiatives and activities
  • Address audit related matters when needed, including oversight, internal facilitation, review and remediation efforts
  • Develop and maintain controls necessary to address regulatory, contractual and executive information security requirements
  • Participate in the risk management process
  • Develop and maintain relevant measurements, metrics, and KPIs for owned services
  • Develop and maintain dashboards for communicating metrics and KPIs
  • Perform remediation activities for non-compliance and monitor implementation progress (as necessary)
  • Routinely report on status of initiatives and remediation activities
  • Engage with stakeholders cross organizationally to ensure InfoSec Governance issues or inquiries are properly addressed
  • Oversee and participate in applicable Information Security Oversight Council Working Groups to ensure a successful flow of information to the ISOC
  • Manage staff to ensure productivity and service fulfillment as guided by SMART goals


What you will bring:


  • BA/BS (or equivalent experience) required
  • 10+ years’ experience in IT, IT Audit, or equivalent risk management experience
  • Strong critical thinking and problem solving skills; knows when to escalate issues and risks to upper management
  • Strong communication skills – verbal, listening, written, and presentation
  • Strong technical skills (MS Powerpoint, Word, Excel, SharePoint, Project, Visio etc.)
  • Capable of working independently, as well as in team / collaborative settings



  • Execute on knowledge of NIST CsF, COBIT, PCI or other information security / IT controls frameworks
  • Understanding of IT audit, compliance, and risk management methodologies and/or approaches
  • Basic understanding of present Information Security frameworks, risks, and industry/common technologies


Preferred Skills:

  • Strong organizational skills; ability to balance multiple tasks simultaneously
  • Excellent interpersonal skills; comfortable dealing with a large span of people from middle tier management to Compliance Analysts
  • Strong relationship management skills; recognizes the benefit of investing in relationships
  • An excellent understanding of business ethics and the ability to keep sensitive information confidential


Preferred Experience:

  • 5+ years of IT audit, governance, risk or compliance (GRC) experience or equivalent
  • Prior experience working within an IT organization, supporting enterprise level IT functions and processes required
  • Prior experience at Big 4 or comparable a plus


Preferred Certifications & Training:

  • CISA – Certified Information Systems Auditor (or equivalent preferred)
  • CISSP – Certified Information Systems Security Professional (not required, but a plus)
  • CRISC - Certified in Risk and Information Systems Control
  • ITIL, or ISO Training (preferred)


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