BBVA Compass

  • OPERATIONS SPECIALIST II

    Job ID
    2018-114004
    Category
    ENGINEERING
    FLSA Status
    NON-EXEMPT
    Type
    FULL TIME
    EOE Statement
    Equal Opportunity Employer - Minority/Female/Disability/Veterans.
  • Overview

    At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.

    Responsibilities

    Description:

    This position is responsible for providing documentation requested in the subpoena according to the guidelines of the subpoena type and legal requirements

     

    Functions: 

    • Fulfill subpoena requests submitted
    • Organize and provide information according to delivery method requested
    • Prepare cost estimates to requester, if applicable
    • Follow up on outstanding balances owed
    • Work with legal counsel when needed
    • Request extensions as needed
    • Process customer requests for statement and image copies 
    • Additional items as requested by management

    Qualifications

    Requirements:

    • A minimum of 6 months experience with processing subpoenas
    • General PC knowledge and skills
    • Customer Service experience via phone and/or in person
    • Excellent Written and Verbal Communication Skills
    • Ability to multi-task and meet deadlines

     

    Preferred:

    • Experience with Microsoft Excel, TSYS, Content Viewer, Mobius, and DDS are a plus

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