BBVA Compass

  • Equity Fulfillment Spec II-III

    Job ID
    2018-116527
    Category
    MORTGAGE
    FLSA Status
    NON-EXEMPT
    Type
    FULL TIME
    EOE Statement
    Equal Opportunity Employer - Minority/Female/Disability/Veterans.
  • Overview

    At BBVA, we are working to make banking better for everyone. That is where you come in. We are looking for smart, team oriented people who want to be part of a first-class workforce that gives people the tools they need to meet their financial goals, all while delivering an outstanding client experience. Learn more below.

    Responsibilities

    At BBVA, the Equity Processor is responsible for providing comprehensive, high-quality processing of real estate secured loan applications received through the bank’s various delivery channels.  The Processor will be a primary contact for mortgage or equity customers and must be able to effectively communicate the bank’s loan products and services and respond to borrower needs.  This position contributes to quality efforts of the Real Estate Secured Lending units through team orientation and focused excellence in achieving organizational service goals and quality standards.  In the  Equity Lending department, the processor’s focus will be Equity Lending.

     

    Essential Functions

    1. Ensures the proper and timely completion of loan applications, collecting supporting documentation, pulling credit, documenting assets and liabilities and preparing a comprehensive loan package in preparation for underwriting.
    2. Provides best in class service to both the prospective borrower(s) and the sales team partners by delivering consistent and timely feedback throughout the lending process, anticipating borrower needs and vigilantly maintaining service level agreements.
    3. Assists borrower in understanding the loan product selected, obtains an interest rate lock from the sales channel and ensures accurate pricing.
    4. Ensures the POS and LOS systems are populated with the required application data and that loan/processing statuses are accurately maintained.
    5. Coordinates the ordering of appraisal, title, tax, flood and all other documentation, verification or certification required to appropriately decision the loan.
    6. Dispositions loans according to the underwriting decision, preparing approved loans for submission to closing or coordinating adverse action notices to applicants.
    7. Maintains strict adherence to all compliance and regulatory requirements as well as department policies and procedures.

    Qualifications

    1. Meet credit history and criminal background requirements associated with Nationwide Mortgage Licensing System and Registry registration process, to include FBI fingerprint criminal history and review of credit report.
    2. High school diploma or equivalent is required; Associate’s or Bachelor’s Degree preferred.
    3. Computer literate with experience using Microsoft Office, Google Mail and other software and applications.
    4. Capable of effectively communicating information in a professional manner to customers and internal partners.
    5. Able to maintain confidentiality and exercise discretion in the evaluation of information and actions taken.
    6. Detail oriented and results-focused, able to organize and prioritize actions to achieve objectives.
    7. Able to work successfully within a collaborative environment to meet deadlines and departmental goals.
    8. Able to articulate effectively with both internal and external clients.
    9. Able to multi tasks efficiently and complete tasks in a timely manner

    Preferred Qualifications

    1. Bilingual; English/Spanish.
    2. Knowledge of CONV, FHA, VA, CPERM Equity and compliance guidelines is preferred.
    3. Optional Preferred Qualifications, depending on department supported
    4. Previous title company experience.
    5. Experience working with equity products.
    6. Previous customer service experience.
    7. Collaboration with technology.

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