Coordinates technology support to the Compliance department with the objective of meeting the current and future information needs of the business unit, applies a deep knowledge of the business unit’s needs with an expert knowledge of the systems technology to solve complex business problems. Defines and performs highly complex analytical systems development tasks to improve the quality of information and service to the assigned area of business.
Primarily this support is currently focused on Mortgage Home Mortgage Disclosure Act (HMDA) technology, including but not limited to collaboration with mortgage operations regarding application system design and controls, use of Robotics Process automation, related Compliance production operations, control execution, change management, process documentation, management and ad-hoc reporting, and other duties as assigned.
Secondarily this support includes Compliance technology effort including but not limited to process improvement (including through Robotics Process Automation / BOTs), advanced data analytics and governance, monitoring systems and supported production operations, control execution, change management, system optimization, process and procedure documentation, management and ad-hoc reporting, and system reviews.
The Systems Manager is responsible for the day to day use and monitoring of Compliance technology, including working with analysts and stakeholders to identify and prioritize work to be done (ensuring identification and resolution of any potential issues or of any opportunities to increase production effectiveness and efficiency), ensure execution of requests and control responsibilities, and ensure management remains aware of status and challenges as applicable. Support is mostly focused on BBVA Compass Bank, but includes support of other BBVA U. S. entities.
Other duties may be assigned by management.